Effective Date: 29 of November, 2024This privacy policy notice is served by PT ALEX VISAS SOLUTIONS under the website
http://alexvisas.com/
The purpose of this privacy policy is to inform how we control, process, handle and protect your personal data or information through the business and while you are browsing or using the Site. Please read this policy carefully. If you do not agree to the following privacy policy, you may wish to cease viewing or using the Site and/or refrain yourself from submitting your personal data to us.
Definitions
the “Site” means website
http://alexvisas.com/
“We”, “our” or “us” refer to the PT ALEX VISAS SOLUTIONS
“You”, “your”, “the User” refer to the person(s) viewing and using the Site.
“Cookies” mean small files stored on a user’s computer or device.
Recitals
We collect and use your data to provide and improve our services. By using the Site you agree to the collection and use of data in accordance with the policy.
1. Information We Collect Through the Site, we collect several types of data for various purposes to provide and improve the quality of our services. In general, the types of data we collect are:
a. Personal data
Personally identifiable information, may include but are not limited to:
- First name and last name
- Email address
- Phone number
- Address, city, province, state, ZIP code, country (location)
All this information you voluntarily give to us when you register on the Site, subscribe to a newsletter, or contact us.
b. Derivative Data
Information our servers automatically collect when you access the Site, generally includes the following, but are not limited to: your Internet Protocol (IP) address, browser type, operating system, device type, and the pages you view directly before and after accessing the Site, and visit period.
c. Cookies and Tracking Technologies
We may use cookies and other tracking technologies, such as tags and scripts, web beacons, tracking pixels, to help customize the Site and improve your experience. The valuable information that we gather is used to analyze and improve the quality of our services.
2. How We Use Your Information We use the information we collect about you for the following purposes:
- To manage the Site.
- To provide you with our services.
- To improve user experience.
- To send you updates, promotional materials, and other information.
- To respond to your inquiries and provide customer support.
- To comply with applicable laws and regulations.
- To provide customer support
- To detect, prevent and address any technical issues
3. Disclosure of Your Information We may share your information in the following situations:
- With Your Consent: We may share your data with third parties with your consent.
- Service Providers: We may share your information with third-party vendors that perform services for us, such as payment processing or hosting.
- Legal Obligations: If required by law, we may disclose your information to comply with legal obligations.
4. Security of Your Information We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.
5. Retention Of Personal DataWe will retain your personal data only for as long as is necessary for the purposes stated in the Privacy Policy.
We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Your Rights Depending on your location, you may have the following rights:
- Access to your personal data.
- Correction of inaccurate or incomplete data.
- Deletion of your personal data.
- Objection to processing.
To exercise your rights, contact us at general@alexvisas.com.
7. Policy for Minors We do not knowingly solicit information from or market to children under the age of 13.
8. Third-Party Websites The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed of updates.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: general@alexvisas.com
Tel./Whatsapp: +62 823 4070 7926; +62 856 0620 7777
Address: Jl. Anggrek, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia
